General Terms and Conditions for Bicycle Rental – Zwaan Bikes Rotterdam
Article 1 – Definitions
• Renter: The company renting out the bicycle(s).
• Client: The natural or legal person entering into a rental agreement with the renter.
• Bicycle: The rented vehicle, with an estimated value of €600 for the 3-speed city bike, €1500 for the electric VanDijck, and €3500 for the Roetz Life and Riese & Müller UBN models.
• Insurance: included theft insurance covering the value of the bike, minus a deductible own risk of €50 (city bike) and €150 (e-bikes).
Article 2 – Rental Prices and Reservations
• Online reservation: Clients booking through the website receive a discount of €2.50 per calendar day on the regular rental price.
• Rental period: Rental is calculated per calendar day, regardless of pick-up or return time. The day ends at 17.30.
• On account: If renting on account, the rental fee must be paid via bank transfer at least 2 working days prior to the rental date. An additional €2.50 per bike/day will be charged, plus a €17.50 administration fee. Bank payments without an invoice reference may not be noticed in time, rendering the rental invalid on the intended date.
Article 3 – Insurance and Liability
• Theft insurance: Theft insurance is included in the rental price. It covers the value of the bike (€600) minus a €50 deductible, or the value of the e-bike minus a €150 deductible. Valid only upon presentation of the bike key.
• No key: If the client cannot provide the bike key, they are liable for the full value of the bicycle (€600 or the stated e-bike value).
• Damage: Damage to the bicycle is not covered by insurance. The client is liable for all damages unless reported and documented before the start of the rental. Theft of parts/battery is also considered damage. Flat tires are not classified as damage.
• Injury/damage: The renter is not liable for any damage or injury resulting from use of the rented bicycle.
• Helmet use: Helmet use is recommended but not mandatory.
Article 4 – Condition of the Bicycle
• Inspection at start: The client must inspect the bicycle at the beginning of the rental period and report any defects immediately to the renter.
• Return: The bicycle must be returned in the same condition as received, excluding normal wear and tear.
Article 5 – Cancellation
• Free cancellation: Cancellation is free of charge up to 24 hours before the rental period starts.
• Within 24 hours: For cancellations within 24 hours before the rental period begins, the full rental fee is due.
• Same-day cancellations: Cancellation on the start date of the rental period is not possible; the full rental fee is due.
Article 6 – Use of the Bicycle
• Purpose: The bicycle may only be used for recreational purposes and on paved roads.
• Prohibited use: It is not allowed to use the bike for racing, off-road riding, or under the influence of alcohol or drugs.
• Lock usage: The client is required to lock the bicycle at all times using the provided locks.
Article 7 – Identification and Deposit
• Identification: The client must present a valid ID when collecting the bicycle.
• Deposit: A deposit may be required, depending on the type of bicycle. This deposit will be refunded upon return of the bicycle in good condition.
Article 8 – Other Provisions
• Governing law: This agreement is governed by Dutch law.
• Disputes: Any disputes arising from this agreement will be submitted to the competent court in Rotterdam.
Article 9 – Returning the Bicycle
• The bicycle must be returned on the agreed date and location before 17:30, unless otherwise agreed.
• The renter is not able to collect the bicycle in case of breakdown. As unfortunate as it may be, the client is responsible for returning the bicycle.
Would you like to rent a bicycle near Rotterdam Central Station? Then visit ZwaanBikes! We are located in the wholesale building on Weena, where we moved after the renovation of the station, in order to offer bicycle rental services for Rotterdam and the surrounding area. We have set up a completely new shop here where you can purchase both a new electric bicycle and a folding bicycle and associated accessories. We are also the address in Rotterdam for renting a bicycle from our bicycle rental. At our bike rental you will always find the right bike to explore Rotterdam and the surrounding area. This way you see a lot more of the beautiful surroundings, even more than, for example, in the car or on the bus. You see less of the city by car or bus than on a bicycle from the bicycle rental in Rotterdam.
Have you planned a city trip to Rotterdam and are you looking for a specialist in bicycle rental? Get off the train, leave the station and get on a rented bike straight away! It is best to rent a bicycle at ZwaanBikes, not only because we are located near Rotterdam Central Station, but also because we carry the 'Approved bicycle rental company' quality mark. This way you can explore Rotterdam by bike with peace of mind, on a reliable bicycle from the bicycle rental in Rotterdam. Are you coming to rent a bicycle from our bicycle rental in Rotterdam? You even decide for how many days you want to rent the bike. You can also rent a child seat and bicycle bags. We even have an E-bike available for rental at our bicycle rental in Rotterdam. You will always find the right bike at our bike rental in Rotterdam. You can enjoy wonderful bicycle rides through the beautiful city of Rotterdam and the beautiful surroundings, thanks to our bicycle rental.
Would you like to know more about renting a bicycle at ZwaanBikes, located near Rotterdam Central Station? Or are you curious about the second-hand bicycles and bicycle accessories that you can buy from us? Feel free to drop by or call 010 41 26 220. We are happy to tell you about all the possibilities to make your visit to Rotterdam as pleasant as possible, with a nice bicycle from the bicycle rental. Because we also rent out electric bicycles and other types of bicycles at our bicycle rental in Rotterdam, you will always find the right bicycle with us.